Privacy policy

Effective as of July 11, 2023, the updated Privacy Policy will provide a thorough explanation of Vinastevia’s procedures regarding the collection, usage, storage, and sharing of user data. By “Users,” we refer to individuals who visit our website,, also known as the “Website.” It’s important to note that this policy applies not only to the Website itself but extends to encompass all the products and services offered by Vinastevia.

Personal Identification Information

During their engagement with the Website, Users may have their personal identification information collected through a range of channels. These channels include, but are not limited to, accessing the Website, completing forms, subscribing to newsletters, or participating in other activities, services, features, or resources provided on the Website.The information obtained through these channels may encompass essential details such as names, email addresses, mailing addresses, phone numbers, and other relevant information. It is noteworthy to emphasize that Users possess the liberty to browse the Website without divulging their identities.  We will solely collect personal identification information from Users who voluntarily provide it. Users maintain the option to decline the submission of such information; however, it’s important to note that this decision may limit their participation in certain Website-related activities.

Non-Personal Identification Information

During Users’ interactions with our Website, we have the capacity to gather non-personal identification information pertaining to them. This category of information may encompass details such as browser names, computer types, and technical specifics regarding Users’ methods of connecting to the Website, including operating systems and Internet service providers employed, among other comparable data.

Web Browser Cookies

To enhance the user experience, our Website may employ the utilization of “cookies.” These cookies are stored on Users’ hard drives by their web browsers to maintain records and, in certain cases, gather information about the Users. Users have the choice to adjust their web browsers’ settings to decline cookies or receive notifications when cookies are being sent. However, it is essential to acknowledge that selecting this option may affect the functionality of specific sections of the Website.

How We Utilize Collected Information

Vinastevia is duly authorized to collect and employ Users’ personal information for the following objectives:

  1. Enhancing customer service: The data provided by Users enables us to respond to their customer service requests and support needs in a more efficient and effective manner.
  1. Customizing the user experience: We may utilize aggregated information to gain a comprehensive understanding of how our Users, as a collective, utilize the services and resources offered on our Website.
  1. Sending routine electronic correspondences: The user’s provided email address may be necessary to transmit important details and updates regarding their order or request. Furthermore, this resource can be employed to address any queries, inquiries, or additional solicitations presented by the user. By enrolling in our mailing list, you will have the opportunity to receive digital correspondence encompassing company announcements, updates, pertinent details about our products or services, and akin materials. In the event that the user opts to discontinue receiving forthcoming electronic communications, we have thoughtfully included comprehensive instructions on how to unsubscribe, conveniently located at the bottom of each email.

How We Safeguard Your Information

We took stringent measures to ensure data collection, storage, and processing, as well as strong security protocols to prevent unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction details, and data stored on our website.

Sharing Your Personal Information

Vinastevia does not engage in the sale, trade, or rental of Users’ personal identification information to third parties. However, we may share generic aggregated demographic information, which is not linked to any personal identification information, regarding visitors and users with our trusted business partners, affiliates, and advertisers for the purposes outlined above.

Compliance with Children’s Online Privacy Protection Act

Preserving the confidentiality of minors holds paramount importance to us. Consequently, we adhere strictly to the policy of not collecting or retaining any data on our website from individuals whom we can confidently ascertain to be under the age of 13. Furthermore, it is imperative to emphasize that no segment of our website is intentionally crafted to allure individuals who are below 13 years old.

Changes to This Privacy Policy

Vinastevia retains the discretion to update this privacy policy at any time. Upon the completion of any updates, the revised date will be amended at the bottom of this page. We strongly advise Users to regularly monitor this page for any alterations in order to remain well-informed about our endeavors to safeguard the personal information we gather. By utilizing this Website, you acknowledge and consent that it is your obligation to periodically review this privacy policy and familiarize yourself with any amendments.

Your Acceptance of These Terms

By engaging with and utilizing this Website, you unequivocally indicate your concurrence with the policies outlined herein. In the event that you do not concur with this policy, we kindly request that you refrain from utilizing our Website. Your continued utilization of the Website following the publication of alterations to this policy will be unequivocally regarded as your acceptance of said modifications.

Contacting Us

If you have any questions or concerns about this Privacy Policy, the operating procedures of this website and your interactions with it, please contact us at Our staff is always accessible to help solve any problems you may have.

This document was last updated on July 11, 2023.